Terms of Services An Spailpín Fánach

Delivery

Delivery costs will be calculated and displayed on the checkout page before you need to confirm your order.

We will normally dispatch your order within 2 working days, and very often within one day. If there is any reason why dispatch of your order might be delayed, we will contact you by email and / or text. You will then have the option to cancel your order, if you would prefer.

Postage within Ireland will be by standard mail and by standard airmail to all other countries.

 

Delivery times

Delivery to addresses within the island of Ireland, will usually be within 2 days of leaving An Spailpín Fánach.

Delivery to addresses in the rest of the EU, will usually be within 7 days of leaving An Spailpín Fánach.

Delivery to addresses in the USA or Canada, will usually be within 10 days of leaving An Spailpín Fánach.

Delivery to addresses in Asia, Australia and New Zealand will usually be within 14 days of leaving An Spailpín Fánach

 

Out of Stock

If an item is out of stock we will inform you by email and may offer you an alternative or the opportunity to cancel.

 

Payment Methods

We accept payment by all the usual credit and debit cards. These are processed securely through Stripe (see below). We also accept Paypal.

If you would like to pay by PayPal, please select 'PayPal".

All charges are in Euro.

 

STRIPE

All credit cards are processed securely through Stripe.com.

Stripe is an Irish / American company and is one of the internet's most secure payment service providers. An Spailpín Fánach does not receive your card details.

 

Gift Vouchers and Coupons

Consumer rights related to gift vouchers are set down in law and include a five year minimum expiry date.

You do not have to spend the full value of the voucher in one transaction. If there is a balance of more than €1 on a gift voucher, you will be able to use your voucher again.

 

Guarantee

We guarantee you will be happy with your purchase. Please return any unused item within 30 days if you are not satisfied. Postage will be at the customers expense, except in the case where the goods were faulty leaving us.

 

Sizes and Colours

The sizes given with the garments we sell online are as accurate as possible. We give an indication of chest measurement corresponding to each size. We recommend that you compare those to similar garments that you already own. In general, women's garments are fitted and a lot smaller than men's (unisex).

As regards colours, please accept that the colours you see on your screen may not be exactly the same as the actual garment colour, as computer screens vary.

 

Customer service

If you have any problems when placing an order, or if you have any questions which you need answered, you are always welcome to email us or give us a quick call. We'll do our best to clear things up for you and help you in any way.

 

Privacy Policy

We do not disclose our customers' information to third parties.